Customer Support
- Category
- Changing Your Password or Email Address
- Section
- I didn't receive the email to change my password
If you do not receive the password change email, please check the following and then try resending the email.
If the problem persists after checking the above and resending the email, please contact us via the inquiry form below.
- Is the email address you entered correct?
If the email address you entered is not registered to your KLab ID, you will not receive the email. - Has the KLab ID account your email address is registered with been deleted?
- Are emails from "id.klabgames.net" blocked by your domain specific reception settings?
- Has the email been automatically filtered to your trash or spam folder?
If the problem persists after checking the above and resending the email, please contact us via the inquiry form below.