KLab ID

If you receive a "Verification failed" or similar error message when tapping the "Link with App" button after logging in to KLab ID, please check the following.
(Please be aware that the exact wording of the error message may differ depending on the app you are using.)

• Did you interrupt the app directly before or after tapping the "Link with App" button?
  Performing an action such as force-quitting the app directly before or after tapping the "Link with App" button may cause an error to occur.
• Are you using a different KLab ID to the one linked to your game data?
  If so, please try logging in with another email address.
  (To ensure the protection of your personal information, customer support cannot disclose details of your registered email address.)

If the problem persists after checking the above, please contact customer support via your app.

If you wish to transfer your game data or link or unlink your game data from KLab ID, please contact us via the customer support options in your app or via the link below.
  ≫KLab official website > Contact Us