Customer Support
- Category
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KLab ID Login
Two-Step Verification - Section
- I didn't receive the verification email / My email address is no longer available
Two-step verification confirmation codes are sent to the email address registered to your KLab ID.
If the email address registered with your KLab ID is no longer available, you will not be able to log in to your KLab ID.
≫KLab official website > Contact Us
If you wish to delete your KLab ID account, please follow the "Inquiry Form" link at the bottom of this page.
If the problem persists after checking the above, please contact us via the inquiry form below.
If the email address registered with your KLab ID is no longer available, you will not be able to log in to your KLab ID.
My Email Address Is No Longer Available
If you wish to transfer your game data or link or unlink your game data from KLab ID, please contact us via the customer support options in your app or via the link below.≫KLab official website > Contact Us
If you wish to delete your KLab ID account, please follow the "Inquiry Form" link at the bottom of this page.
My Email Address Is Valid, but I Have Not Received the Two-Step Verification Email
Please check the following.- If you have more than one email address, please check all your inboxes to confirm that the email was not sent to a different inbox.
(To ensure the protection of your personal information, customer support cannot disclose details of your registered email address.) - Are you able to receive emails containing URLs?
- Are emails from "id.klabgames.net" blocked by your domain specific reception settings?
- Has the email been automatically filtered to your trash or spam folder?
If the problem persists after checking the above, please contact us via the inquiry form below.